Hip Replacement Surgery: From Australia to Thailand
Maria is a 66 year old patient from Brisbane, Australia. Her local doctor, a general practitioner, recommended that she contact SkyGen after another of his patients had reported great success with their Total Hip Replacement Surgery through SkyGen. She travelled with her husband to Bangkok, where she visited Bangpakok 9 International Hospital for surgery with Dr. Pibul. Mutsee (one of our lovely assistants on the ground in Bangkok) caught up with Maria and her husband whilst they spent the afternoon relaxing at the 5-Star Aetas Bangkok Hotel after being discharged from hospital.
Mutsee (SkyGen Rep): How did you hear about SkyGen?
Maria: It was recommended by my GP, who has another patient getting a hip done over here.
Mutsee: How did you find SkyGen’s organising?
Maria: The organising was 99% and I’ll leave the 1% out. That’s it, it’s open!
Mutsee: How was your doctor?
Maria: Well we got on so well together, believe me. He was excellent. I’d recommend him to anyone because he’s very human. I told him his hair was much greyer than the one on the picture and he needed to get a fresh picture taken. We had this relationship going and I think the nurses were a bit dumbfounded because you never would have thought we were doctor and patient. He doesn’t stand for nonsense, he’s straight there with no nonsense. He’s a very good surgeon and for orthopaedic definitely I would recomend. He knew exactly what he was talking about.
Mutsee: Would you see him again?
Maria: Any spinal. Of course he would be my choice because I’ve got to have my spine done yet. I’ve got to look into my back next year and I have a few more major surgeries to get done and I would recommend him.
Mutsee: How did you prepare yourself for a serious operation?
Maria: You really have to be mentally attuned for this operation. I didn’t know what I was going into, but I felt quite comfortable with him (Dr.Pibul) because he was such a nice man. That went well but then they told me after that I had to be in ICU for a day and a half because I wasn’t responding to the blood problems – but they did it so well, you know.
Mutsee: How was the nursing care?
Maria: Well it was ‘order of peck’, so there was obviously the nurses aid, then there was the nurse, and then the sister, and then the nurses supervisor. So everything was done through order of peck. When I had my fluid in my left leg, it just expanded, so immediately they had to take a measurement of my leg and inform the specialists, to take whatever action. So yes it was well done, because no one could get into trouble.
Mutsee: Did you get other treatments?
Maria: The teeth was great, I had my teeth done there and that was amazing. Kim (husband) had all of his fillings done. The dental was absolutely brilliant, and then we had eye glasses, the glasses are amazing.
Mutsee: What about the hospital cafeteria for guests?
Maria: You can go and buy food, there’s a microwave and basic kettle, fridge is there, tea is there, and everyday Kim went out and bought stuff. There was the doctor’s, specialist’s and nurse’s station where you have a nice cafe there, and you can go in and have a quiet meal or whatever. I didn’t go without.
Mutsee: Did you do any sightseeing at all?
Maria: Kim did. I wasn’t really 100% confident in myself. Kim took me to the shops every day so I was happy with that. The service in a wheelchair was great.
Kim: A couple of the Taxis didn’t want to take us but I understand.
Maria: But we got around and 90% were great. And with the wheelchair we could take it to the shops and the security guards in the shopping mall gave us VIP treatment. Yes seriously. So the whole process, the same here (Aetas Bangkok Hotel) with the staff, as soon as you’re here with the chair, we’ll you’re there, but you’ve got to persist!
Kim: Excellent service!
Maria called our offices in Queensland and sent us this photo of her moving around unaided at her home in Brisbane. This photo was taken 27 days after her Total Hip Replacement surgery in Bangkok. We always love to hear from our patients and encourage them to share their stories with others who are looking for better, quicker or more affordable healthcare options overseas.
*Please read: Although the information provided on this page may describe a particular patient experience and/or outcome, readers must understand that each patient presents with a unique medical history and may be recommended a different treatment/surgery by their surgeon to that described above. Individual results may vary between surgery centre/hospital, surgeon, surgery type and patient. Although SkyGen agrees to share all updates from patients at their request, SkyGen does not endorse any physical activities attempted by patients following surgery which do not follow the explicit instructions provided by their surgeon. SkyGen encourages all patients to discuss the risks of such activities with medical professionals before attempting these themselves.