Why Choose SkyGen - SkyGen

Why Patients Choose SkyGen

1. We organise everything for you

We make medical travel even simpler than staying at home

Forget waiting for an appointment with your orthopaedic or spinal specialist or driving back and forth between your GP and specialist’s office and paying hundreds of dollars for each visit.

Once you’ve spoken with SkyGen (1300 759 436), your personal client manager takes care of your entire case without you having to move a muscle. From specialist medical assessment of your case through to the final booking of your medical travel package, everything can be organised over the phone and/or email between you and your SkyGen client manager.

Hate hassle? Forget it and let us handle everything

On your behalf and as a part of your medical travel package, your personal SkyGen client manager will coordinate and book:

  • Independent assessment of your medical history
  • Formal specialist treatment/surgical recommendation
  • The most suitable air travel options
  • Premium airport/hotel/hospital transfers
  • The most appropriate 5 Star Luxury Accommodation Option
  • Every detail of your medical treatment or surgery (including diagnostics, pre- and post-op appointments, surgery dates, physiotherapy etc.)

2. No more waiting for the surgery you need now

Be prepped and ready for surgery in less than two weeks!

Some patients are only just beginning to research their options. Others have been waiting (in pain) for months or years.

At SkyGen, we have secured the best portfolio of international orthopaedic and spinal surgeons who are ready to admit you as a patient within a fortnight. The longest a SkyGen patient has had to wait for any type of surgery has been 16 days following the first phone call.

3. We'll still be here when you get back

We only pick surgeons and hospitals that back themselves

Every orthopaedic and spinal surgery is covered by our partnered centres' surgical guarantees. In the unlikely event that you experience a surgical complication attributed to your experienced surgeon or hospital facility, your revision surgery will be provided by the surgeon at no extra charge.

Grab our "Fly-back Cover" for extra peace of mind

Wonder what would happen if you were back home already and you had to fly back to Thailand or Germany for revision surgery? For the low price of either $450 (Thailand) or $650 (Germany), purchase SkyGen’s “Fly-back” cover at the time of booking and your return airfare, accommodation and transfers will be provided at no additional cost to you.

4. Save up to 70% off prices back home

We save you money, every step of the way

Everything including your flights, accommodation, transfers and medical costs will always be lower when travelling through SkyGen. Our international network of travel and healthcare professionals have negotiated the best prices available to Australians and New Zealanders.

Sure it’s cheaper, but that’s not why we send our family and friends there

Our patients save thousands of dollars on their surgeries compared to almost every private hospital back home. The best part: There is absolutely no sacrifice in quality. In fact, our partnered private hospitals are considered some of the highest quality, best staffed and most welcoming in the world.

Found a better price? We doubt it, but we’ll match it!

If you find a better price for your flights, accommodation, transfers or accommodation through the same providers and for the same products, services and inclusions, we’ll match it. Interesting fact: This has never happened before.

5. Keep your medical records safe and access them any time

There was only one problem with medical tourism, and we fixed it

Before SkyGen, every medical tourist travelled overseas, received their medical treatment and returned home to their local doctor without the details from their medical care overseas.

SkyGen’s unique SkyVault medical record storage and access system allows all patients to keep the medical records from their doctors and surgeons overseas and share them with their doctors back home for continued care and support into the future.

6. We are Australasia’s largest Medical Travel Group

This isn't our first rodeo

SkyGen is a proud member of The CosMediTour Medical Travel Group and together we have provided international healthcare solutions to thousands of happy patients from Australia and New Zealand. We are the largest medical travel group in Australasia and our network spans across orthopaedic, spinal, cosmetic, reconstructive, dental and chronic disease healthcare.

We have people everywhere you need them

Our experienced team includes specialists who handle every part of your journey, all coordinated by your personal client manager. Our international team includes flight booking agents, travel and holiday partners, hotel liaisons, on-the-ground client relations staff, nursing coordinators, medical specialists and medical directors.

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